Internet Privacy Policy

Browsing

This website does not collect personally identifiable information from your computer when you browse this website and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other personally identifiable information. When you request a page from our web site, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our website function correctly and provide you the functionality that you see on this website, as our servers use this information to deliver to you the pages on this website. We also use this information to better understand how visitors use our website and how we can better tune our website, its contents and functionality to meet your needs.

Information We Collect

When we need to collect personally identifiable information from you to provide you with a particular service we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our hotels, we will ask you for information such as name, address, telephone number, e-mail address, credit card number, Marriott Rewards number (if applicable) and room preference to process your reservation. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. We will also use your e-mail address to notify you about special offers and promotions as described in the E-Mail section of this Statement, but you can opt out of e-mails at any time.

Reservations

The personally identifiable information you provide to us for making a reservation, is made available to the applicable hotel for the purpose of meeting your reservation request. If you cancel your reservation, the information is stored for recordkeeping purposes only and is not accessed again. After making a reservation or completing your stay at Courtyard Marriott, unless you tell us otherwise, the information you provide will be used by us for direct marketing of Courtyard Marriott hotels and other Courtyard Marriott products or the products of select, reputable third parties with whom Courtyard Marriott has a strategic marketing relationship because they offer products or services that we believe would of interest to you. Courtyard Marriott may use the services of a third party mail house for the sole purpose of mailing materials.

Securing the Transmission and Storage of Information

We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and corporate policies regarding protection and use of confidential information. When we ask you for credit card data it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. We also use SSL on other select pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https."

After information reaches Courtyard Marriott it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Courtyard Marriott. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the sites covered by this Statement is generally processed and stored in the United States.

Disclosure of Information to Third Parties

In addition to the travel related services and required information sharing described directly above, Courtyard Marriott does use the services of third parties, such as e-mail service providers and marketing companies that act as agents on behalf of Courtyard Marriott. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose Courtyard Marriott specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of the Courtyard Marriott family of companies and hotels for their use without your approval.

E-Mails about Special Offers and Promotions and Opt-Out

It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. When you create a personal account, join Marriott Rewards, or make a reservation and provide your e-mail address, we will periodically contact you via e-mail and provide information about special offers and promotions that may be of interest to you. These communications will relate to Courtyard Marriott offers and/or the promotions of select, reputable third parties with whom Courtyard Marriott has a strategic marketing relationship because they offer products or services that we believe would be of interest to you. We use a third party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send Courtyard Marriott related e-mail. If you do not wish to receive e-mails with updates and information please unsubscribe here. In addition, every time you receive an e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail. You may also opt-out online by updating your personal account.

Events and Meetings

If you would like to submit a request for proposal online or order a complimentary copy of our Meeting Planner brochure you will be required to provide certain personally identifiable information. All personally identifiable information you provide such as name, mailing address, e-mail address and telephone number will be transmitted to Courtyard Marriott as an e-mail via the Internet and is not encrypted. Meeting Planners may also register for Marriott Planner Points promotions. To register, you will need to provide personally identifiable information as described above. Personally identifiable information you provide to us will be treated as confidential information and is subject to our company's security procedures and corporate policies regarding protection and use of confidential information. Courtyard Marriott will not use this information for any other purposes.

Legal Issues

This is a United States website and is subject to United States law. Courtyard Marriott will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Courtyard Marriott guests, visitors, associates, or property (including this site), or to others. As mentioned above, laws related to personal identifiable information vary by country. For example, personally identifiable information collected in the European Union is subject to the EU Data Protection Directive.

Courtyardgroupsales.com Internet Privacy Statement Changes

In the future, we may need to change this Statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.